Wednesday, November 05, 2008

Greenfibres customer feedback

It's always good to get positive feedback from Greenfibres customers, particularly when it compares us favourably with our commpetition:

"As an existing customer I am impressed with your reliability and fairness in your dealings with me. FYI: The same cannot be said of my experiences of other natural companies with whom we no longer trade - between my daughter and myself we have been sadly disappointed in at least 5 orders (phone an 0870 number if there is a problem with the order..... and it costs a fortune, invoiced the full price for a 1/2 price sale, sent one half of a set of pyjamas because the other half wasn't available etc etc) . It all makes us wonder if they treat customers so badly, how do they treat suppliers? Keep up the good work, regards, (name supplied)"

We know we are not perfect, but we do try.

If there is something we can do to improve your experience of shopping with us, do let us know.

Meanwhile, we have some nice organic thermal underwear to keep you warm this winter!